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Support / FAQ


// Frequently Asked Questions


// What's the difference between the EXO-700 and EXO-400?


The 400 shells are made from injection polycarbonate--a composite of several modern plastics which are melted and shot into a mold to make the shell. The 700s are made from hand-layered fiberglass and Kevlar which are placed in a mold heated to 120 degrees Celsius until the resin hardens. The fiberglass helmets have more expensive sub-materials and also take more labor to make thus cost more.

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// Is a fiberglass or a polycarbonate helmet better for me?


Both the polycarbonate composite matrix helmets and the fiberglass/Kevlar helmets comply with the exact same standards-DOT and Snell. These are "pass-fail" standards and do not reflect any continuum or graduated level of compliance. The VX-14 and VX-17 dirt helmets also comply with both standards. No one can tell (or guarantee) you one will be any safer than another in an accident.

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// How is a helment supposed to fit my head?


In a word: SNUG! Please study our SIZING section on the website for more detailed instructions. If the fit is painful, it is likely too tight. There are 3 tests we recommend to be sure the helmet is not too big behind the SIZING button. Make sure you use all 3 because most people in America buy their helmets too big. If it is too big, the helmet cannot do it's job to the fullest.

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// What is the weight of your helmet compared to other?


Our helmets weigh comparably to the competition. There will be some variation during the production run of a few grams here and there, but this is virtually imperceptible by the rider. Traditionally the fiberglass helmets will weigh a few ounces less than the polycarbonate helmets and for this reason may be preferable to some riders.

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// How do you install an Aeroskirt in the chin area?


Easy! Simply press the stiffened plastic sidewalls between the external shell and the chin bar pad. It's a nice firm fit and takes about 10 seconds to install to give you a quieter and more draft-free ride.

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// How do I know if the brow vents on my EXO-400 are open or closed when I am riding and can not see them?


If you can't tell from the cool breeze blowing on your head, remember this: RRC= Rider's Right is Closed. In other words, slide the vent to your right while the helmet is on and it will be closed. Slide it toward your left and it will be open. Half way is half open and half closed.

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// How do you recommend I clean the faceshield and shell of my ScorpionExo™ helmet?


Cleaning and Care Instructions CLICK HERE

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// How do I change the Twistgrips?


Remove shield, use a flat head screw driver place between the twistgrip and side plate twist carefully to pop out the twistgrip. Install new twistgrip by aligning clips to the pocket on the sideplate then pressing inward the clips will snap in firmly in place.

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// How do I change the vent sliders?


Slide vent to open position, place thumb under slider and carefully pry upward with a twisting motion. To replace align the clips in the open position with the slots on the vent and push in.

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// How do I remove the headliner and cheek pads?


Place helmet upside down in your lap or on a soft towel to prevent scratching the finish. Three snaps hold in each cheek pad. Reach in and grab from the top and pull each snap outward. Once the pad is free from the snaps, pull out and repeat on the other side. To remove the head liner detach the two snaps in the back, by reaching in and pulling outward. Now move to the front of the head liner. The hard plastic vent piece holds the front. Gently pull out and the liner is free. To install, reverse the steps.

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// Do the replacement shields offer UV protection?


By nature a shield will filter some UV light, But we had our shields tested by an independant lab. What they found is our shield offers excellent UVA and UVB Protection. We also comply with VESC-8 Vehicle Equipment Safety Commission (Alexandria VA) for penetration resistance and shatter proofing-eye protection.

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// Do the replacement shields come with Everclear™ anti–fog like the standard shield?


Smoke mirrored and even photochromic replacement shields do have the Everclear™ anti–fog protection like the standard shield.

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